Now showing items 2-15 of 15

  • Charismatic leadership and corporate cultism at Enron: the elimination of dissent, the promotion of conformity and organisational collapse. 

    Tourish, Dennis; Tourish, Naheed (Sage http://dx.doi.org/10.1177/1742715005057671, 2005-11)
    TOURISH, D. and VATCHA, N., 2005. Charismatic leadership and corporate cultism at Enron: the elimination of dissent, the promotion of conformity and organisational collapse. Leadership 1(4), pp. 455-480
    Enron stands out as one of the most spectacular failures in business history. Thus far, most attention has been focused on its accountancy practices. This paper, by contrast, explores its internal culture and the leadership ...
  • Communication audits and the effects of increased information: a follow-up study. 

    Hargie, Owen; Tourish, Dennis; Wilson, Noel (Sage http://dx.doi.org/10.1177/002194360203900402, 2002-10)
    HARGIE, O., TOURISH, D. and WILSON, N., 2002. Communication audits and the effects of increased information: a follow-up study. Journal of Business Communication, 39 (4), pp. 414-436
    Communication audits have now featured in the literature for 50 years, and many audit approaches have been evaluated. However, follow-up studies designed to chart the actual impact that an audit makes upon communicatio ...
  • Communication audits: building world class communication systems. 

    Tourish, Dennis; Hargie, Owen (Routledge, 2004)
    TOURISH, D. and HARGIE, O., 2004. Communication audits: building world class communication systems. In: S. OLIVER, ed. Handbook of corporate communication and public relations: pure and applied. London: Routledge.pp.131-144
    Effective internal communication is a vital pre-requisite for the functioning of all organisations. Yet it is a commonplace that communication is poor in most. Employees complain that they neither know nor understand ...
  • The communication consequences of downsizing trust, loyalty and commitment. 

    Tourish, Dennis; Hargie, Owen (Routledge, 2004)
    TOURISH, D. and HARGIE, O., 2004. The communication consequences of downsizing trust, loyalty and commitment. In: D. TOURISH and O. HARGIE, eds. Key issues in organizational communication. London: Routledge. pp. 17-36
    What does the future hold for the theory and practice of management? What role, if any, is there for organisational communication in these deliberations? Exactly which aspects of communication contribute centrally to the ...
  • The crisis of management and the role of organizational communication. 

    Tourish, Dennis; Hargie, Owen (Routledge, 2004)
    TOURISH, D. and HARGIE, O., 2004. The crisis of management and the role of organizational communication. In: D. TOURISH and O. HARGIE, eds. Key issues in organizational communication. London: Routledge. pp. 1-16
    What does the future hold for the theory and practice of management? What role, if any, is there for organisational communication in these deliberations? Exactly which aspects of communication contribute centrally to the ...
  • Critical upward communication: ten commandments for improving strategy and decision making. 

    Tourish, Dennis (Elsevier http://dx.doi.org/10.1016/j.lrp.2005.05.001, 2005-10)
    TOURISH, D., 2005. Critical upward communication: ten commandments for improving strategy and decision making. Long Range Planning, 38 (5), pp. 485-503
    Critical upward communication improves decision making in organisations. Without it, senior management teams become out of touch with the mood of their people, and underestimate or miss emerging problems in their marketplace. ...
  • Critical upward feedback in organisations: processes, problems and implications for communication management. 

    Tourish, Dennis; Robson, Paul (MCB UP Ltd. http://dx.doi.org/10.1108/13632540410807628, 2003)
    TOURISH, D. and ROBSON, P., 2003. Critical upward feedback in organisations: processes, problems and implications for communication management. Journal of Communication Management, 8 (2), pp. 150-167
    Given that staff-management relationships are a core concern for communication management, upward feedback is emerging as a key theme in the literature. However, it is most often associated with upward appraisal. This ...
  • The downsides of downsizing: communication processes and information needs in the aftermath of a workforce reduction strategy 

    Tourish, Dennis; Paulsen, Neil; Hobman, Elizabeth; Bordia, Prashant (Sage http://dx.doi.org/10.1177/0893318903262241, 2004-05)
    TOURISH, D., PAULSEN, N., HOBMAN, E., and BORDIA, P., 2004. The downsides of downsizing: communication processes and information needs in the aftermath of a workforce reduction strategy. Management Communication Quarterly, 17 (4), pp 485-516
    Communication is a major factor in determining the efficacy of organizational change. In particular, practitioner oriented literature has recommended the extensive use of communication tools to mediate the negative effects ...
  • Globalising employee engagement: myths and reality; a Middle East perspective. 

    Elewa, Tamer F. (Robert Gordon University Department of Management., 2013-04)
    The purpose of this research was to investigate if selected cultural and national aspects had an effect on employee engagement drivers. Another aim was to find out if applying global engagement tools in different cultures ...
  • The impact of relationship selling on the sales force control function. 

    Lemmens, Regis (The Robert Gordon University Department of Marketing, 2008-04)
    Sales management control and sales force performance has received substantial attention by researchers in the past decades. Researchers have been investigating the construct of sales control, its antecedents and its ...
  • 'The Prayer Factory': spirituality at work, and the paradoxes of performativity, monoculturalism and dissent. 

    Tourish, Dennis; Tourish, Naheed (The Robert Gordon University. http://iws.rgu.ac.uk/files/D%2ETourish%2DJuly08.pdf, 2008-12)
    TOURISH, D. and TOURISH, N., 2008. ‘The Prayer Factory’: spirituality at work, and the paradoxes of performativity, monoculturalism and dissent. Aberdeen: The Robert Gordon University.
    Recent years have witnessed a significant growth of academic and practitioner interest in ‘spirituality’ within the workplace, and in particular in spirituality management and leadership development. This paper argues ...
  • Sensemaking and distortion of critical upward communication in organizations. 

    Tourish, Dennis; Robson, Paul (Blackwell http://dx.doi.org/10.1111/j.1467-6486.2006.00608.x, 2006-06)
    TOURISH, D. and ROBSON, P., 2006. Sensemaking and distortion of critical upward communication in organizations. Journal of Management Studies, 43 (4), pp. 711-730
    Most research into feedback has focused on communication from managers to nonmanagerial staff. To a lesser extent, it has more recently addressed upward and 360 degree appraisal systems. In contrast, the role of informal ...
  • Transformational leadership, corporate cultism and the spirituality paradigm: an unholy trinity in the workplace? 

    Tourish, Dennis; Pinnington, Ashly (Sage http://hum.sagepub.com/content/vol55/issue2/, 2002-02)
    TOURISH, D. and PINNINGTON, A., 2002. Transformational leadership , corporate cultism and the spirituality paradigm: an unholy trinity in the workplace? Human Relations, 55 (2), pp. 147-172
    Leadership is a perennially popular topic in the academic and practitioner literature on management. In particular, the past twenty years have witnessed an explosive growth of interest in what has been termed ‘transformational ...
  • Understanding leadership and management development in a health board of NHS Scotland. 

    Seow, Jireh Hooi Inn (Robert Gordon University Department of Management, 2012-12)
    This doctoral thesis, entitled Understanding Leadership and Management Development in a Health Board of NHS Scotland, is completely written by Jireh Hooi Inn Seow for submission to meet the partial requirements of the ...