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  • Knowledge auditing and mapping: a pragmatic approach. 

    Burnett, Simon M.; Illingworth, Lorraine; Webster, Linda (Wiley http://dx.doi.org/10.1002/kpm.194, 2004-01)
    BURNETT, S. M., ILLINGWORTH, L. and WEBSTER, L., 2004. Knowledge auditing and mapping: a pragmatic approach. Knowledge and Process Management, 11 (1), pp. 25-37.
    Increasingly the knowledge and skills of employees are seen as valuable assets that may be utilised in order to gain competitive advantage at an organisational level. This paper seeks to describe the process, methods and ...