Now showing items 1-2 of 2

  • Creating connections: an investigation into the first year experience of undergraduate nursing students. 

    Taylor, Ruth Fiona (The Robert Gordon University School of Nursing and Midwifery, 2009-03)
    OVERVIEW OF THE THESIS The aim of the research is to explore the first year experiences of two groups of undergraduate student nurses. The research takes a holistic approach to the investigation of the first year experience. ...
  • Employee empowerment and customer satisfaction: an investigation from a UAE banking sector perspective. 

    Shedid, Maha; Russell, Ken (ICARB http://www.intlafr.com/uaeconf.html, 2016-12-12)
    SHEDID, M. and RUSSELL, K. 2016. Employee empowerment and customer satisfaction: an investigation from a UAE banking sector perspective. In Proceedings of Dubai international conference for advanced research in business (ICARB 2016), 2, 12-13 Dec 2016, Al Badaa, Dubai.
    This article reflects the results of a pilot study conducted in connection with an analysis of the antecedents and consequences of empowerment on the service quality for UAE Banking customers and the banking sector in ...