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  • Learning to improve software processes: making sense of practice. 

    Allison, Ian K.; Merali, Yasmin (International Information Management Association (IIMA), 2006)
    ALLISON, I. and MERALI, Y., 2006. Learning to improve software processes. Communications of the IIMA, 6 (1), pp. 17-28.
    Software Process Improvement (SPI) programs are frequently considered to be planned in nature. However, there is recent evidence to suggest that SPI can be understood as a form of learning. Drawing on the organizational ...