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  • Empathic consultancy: a reflective approach to ICTD. 

    Bass, Julian M. (Dubai School of Government., 2009-05)
    BASS, JULIAN M., 2009. Empathic consultancy: a reflective approach to ICTD. In: E. BYRNE, B. NICHOLSON and F. SALEM, eds. Assessing the Contribution of ICT to Development Goals: Proceedings of the 10th International Conference on Social Implications of Computers in Developing Countries. 26 – 28 May 2009. Dubai: Dubai School of Government. Pp. 315 -
    Empathetic Consulting articulates positive characteristics of long-term ICT capacity building engagements using external advisors. Consultants need to demonstrate commitment to capacity building rather than service delivery, ...