Introspective knowledge acquisition for case retrieval networks in textual case base reasoning.

Abstract

Textual Case Based Reasoning (TCBR) aims at effective reuse of information contained in unstructured documents. The key advantage of TCBR over traditional Information Retrieval systems is its ability to incorporate domain-specific knowledge to facilitate case comparison beyond simple keyword matching. However, substantial human intervention is needed to acquire and transform this knowledge into a form suitable for a TCBR system. In this research, we present automated approaches that exploit statistical properties of document collections to alleviate this knowledge acquisition bottleneck. We focus on two important knowledge containers: relevance knowledge, which shows relatedness of features to cases, and similarity knowledge, which captures the relatedness of features to each other. The terminology is derived from the Case Retrieval Network (CRN) retrieval architecture in TCBR, which is used as the underlying formalism in this thesis applied to text classification. Latent Semantic Indexing (LSI) generated concepts are a useful resource for relevance knowledge acquisition for CRNs. This thesis introduces a supervised LSI technique called "sprinkling" that exploits class knowledge to bias LSI's concept generation. An extension of this idea, called Adaptive Sprinkling has been proposed to handle inter-class relationships in complex domains like hierarchical (e.g. Yahoo directory) and ordinal (e.g. product ranking) classification tasks. Experimental evaluation results show the superiority of CRNs created with sprinkling and AS, not only over LSI on its own, but also over state-of-the-art classifiers like Support Vector Machines (SVM). Current statistical approaches based on feature co-occurrences can be utilized to mine similarity knowledge for CRNs. However, related words often do not co-occur in the same document, though they co-occur with similar words. We introduce an algorithm to efficiently mine such indirect associations, called higher order associations. Empirical results show that CRNs created with the acquired similarity knowledge outperform both LSI and SVM. Incorporating acquired knowledge into the CRN transforms it into a densely connected network. While improving retrieval effectiveness, this has the unintended effect of slowing down retrieval. We propose a novel retrieval formalism called the Fast Case Retrieval Network (FCRN) which eliminates redundant run-time computations to improve retrieval speed. Experimental results show FCRN's ability to scale up over high dimensional textual casebases. Finally, we investigate novel ways of visualizing and estimating complexity of textual casebases that can help explain performance differences across casebases. Visualization provides a qualitative insight into the casebase, while complexity is a quantitative measure that characterizes classification or retrieval hardness intrinsic to a dataset. We study correlations of experimental results from the proposed approaches against complexity measures over diverse casebases.