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  • Bookselling online: an examination of consumer behaviour patterns. 

    Laing, Audrey Frances; Royle, Jo (Springer Verlag. http://dx.doi.org/10.1007/s12109-013-9318-3, 2013-06)
    LAING, A. and ROYLE, J., 2013. Bookselling online: an examination of consumer behaviour patterns. Publishing Research Quarterly, 29 (2), pp. 110-127.
    Based upon empirical research, and using a range of methods, this paper examines the behaviour and experiences of consumers in online bookselling settings and offers comparison between online and offline (traditional) ...