The development of a framework for understanding the UX of subtitles.
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CRABB, M., JONES, R. and ARMSTRONG, M. 2015. The development of a framework for understanding the UX of subtitles. In Proceedings of the 17th International ACM SIGACCESS conference on computuers and accessibility [ASSETS '15], 26-28 October 2015, Lisbon, Portuga. New York: ACM [online], pages 347-348. Available from: http://doi.acm.org/10.1145/2700648.2811372
Approximately 10% of the television audience use subtitles (captioning) to support their viewing experience. Subtitles enable viewers to participate in an experience that is often taken for granted by the general audience. However, when reviewing subtitle literature, it is uncommon to find work that examines the user experience of subtitle users. This paper presents work on the development of a framework analysing the user experience of watching subtitled content. The framework is introduced, its usage discussed, and the overall framework is then reflected on.