Citizenship information: a national survey of the citizenship information needs of the general public. [Interim report]
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MARCELLA, R. and BAXTER, G. 1999. Citizenship information: a national survey of the citizenship information needs of the general public. Interim report. In Bohme, S. and Spiller, D. (eds.) Perspectives of public library use 2: a compendium of survey information. Loughborough: Library and Information Statistics Unit, pages 231-236.
This interim report (written in 1997, published in 1999) provides some of the key findings of the first stage of a research project, funded by the British Library Research and Innovation Centre, which investigated the citizenship information needs of the UK public. It presents the results of a survey of 1,294 users of public libraries, Citizens Advice Bureaux, and other information and advice agencies from across the UK. This survey explored citizens' past and predicted future needs for citizenship information, and their preferred routes to acquiring such information.