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MARCELLA, R. and BAXTER, G. 2005. Information interchange. In Fisher, K.E., Erdelez, S. and McKechnie, L.E.F. (eds.) Theories of information behavior. Medford, NJ: Information Today, pages 204-209.
This book chapter presents the authors' theory of Information Interchange. The theory draws upon the authors' earlier research on government and parliamentary information service provision, and on citizens’ information behaviour, at the regional, UK and European levels. The theory considers the roles and aims of both the information provider and the information user in assessing the effectiveness of the information communication process. It builds upon the dichotomy that appears to exist between the view of the provider and that of the user.
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Theoretical and methodological approaches to the study of information need in the context of the impact of new information and communications technologies on the communication of parliamentary information. Marcella, Rita; Baxter, Graeme; Moore, Nick (Emerald http://dx.doi.org/10.1108/00220410210425458, 2002-03)MARCELLA, R., BAXTER, G. and MOORE, N., 2002. Theoretical and methodological approaches to the study of information need in the context of the impact of new information and communications technologies on the communication of parliamentary information. Journal of Documentation, March 2002, 58(2), pp.185-210.This paper discusses critically the theoretical and methodological background to an Economic and Social Research Council (ESRC) research project designed to investigate the impact of Information and Communications Technologies ...
Conceptions of effective information use and learning in a tele-health organization: a phenomenographic study of information literacy and knowledge management at work. Toledano O'Farrill, Ruben (The Robert Gordon University Department of Information Management, 2008-12)This research study investigates the concept of workplace information literacy (IL) theoretically and empirically, focusing on the connections between information literacy and knowledge management (KM). This dissertation ...
The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship. Marcella, Rita; Baxter, Graeme (Emerald http://dx.doi.org/10.1108/EUM0000000007142, 1999-03)MARCELLA, R. and BAXTER, G., 1999. The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship. Journal of Documentation, March 1999, 55(2), pp.159-183.This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The project was funded by the BLR&IC and comprised a survey by questionnaire ...