Clinical information needs and access for clinical healthcare staff in Highland health and social care service.
Stewart, Derek C.
Rushworth, Gordon F.
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ALMAZROUI, K., MACLURE, K., STEWART, D., RUSHWORTH, G. and HANNAM, P. 2016. Clinical information needs and access for clinical healthcare staff in Highland health and social care service. Presented at NHS Highland research, development and innovation annual conference, 25 November 2016, Inverness, UK.
Background: Clinical information is required by all clinical healthcare staff to promote better patient care and safety. The information needed, sources, formats and accessibility varies from one staff member to another according to factors such as experience, specialty, location and searching skills. This study aims to identify clinical information needs and related access of NHS Highland staff. Methods: A survey was developed in Survey Monkey using the COM-B model as a theoretical framework. COM-B relates behaviour to capability, opportunity and motivation. Survey questions were based on clinical information needs, where, why, when and how staff accessed clinical information. The survey was distributed, with management approval, to all staff in the Highland Health and Social Care Service via NHS email with two reminders sent at weekly intervals. Participants had the option to take part in a follow up, more in depth audio-recorded interview or focus group. Quantitative data will be analysed using descriptive statistics in SPSS version 21; qualitative data will be analysed using a thematic and content approach. Results and analysis: The study will report the resource types and forms of clinical information and access used by staff, highlighting their views. It will also explore healthcare professionals' experiences on the clinical information they search in terms of robustness, timeliness and clinical usefulness for patient care and safety. Conclusion: As this is an in-process research, the conclusion will be added after data analysis, interpretation and discussion considering behavioural aspects by inspecting capabilities, opportunities and motivation of all research participants.