Executive information systems: an evaluation of current UK practice.
In a recent survey amongst senior executives in the UK, using data as a corporate resource was ranked as the second most important information systems management issue. Managers are becoming ever more dependent on information, on which to base business decisions, but less able to extract this information from the overwhelming amount of data which they receive. In order to manage this problem, many organisations have introduced an executive information system (EIS) into their information systems infrastructure. The theory of EIS implementation has been well covered by researchers. The purpose of this paper is to review how the theoretical approaches have been utilised by UK organisations. To achieve this a survey was conducted of companies that were known to be using, or considering the use of, an EIS. The successes and limitations of the system implementations are analysed from the survey. To augment the successes companies have achieved, lessons are identified from the implementation methods employed by comparing them with the theoretical approaches in the literature. These findings will be useful for organisations planning to introduce an EIS, or as a comparison for companies who already have installed a system. The results should also inspire further research about, and improvements of, the EIS development tools.