Building a supportive culure for sustained organisational learning in public sectors.
Victoria, Michele Florencia
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SENARATNE, S. and VICTORIA, M.F. 2014. Building a supportive culure for sustained organisational learning in public sectors. In Al-Bastaki, Y. and Shajera, A. (eds). Building a competitive public sector with knowledge management strategy. Hershey, PA: ICI Global [online], chapter 5, pages 118-134. Available from: https://doi.org/10.4018/978-1-4666-4434-2
The purpose of this chapter is to provide an approach to build a supportive organisational culture for sustained organisational learning in public sectors. Changing culture is not an easy task. It involves an in-depth understanding about culture and its relationship with organisational learning. First, this chapter provides a brief introduction to organisational learning, organisational culture, and their relationship. Then, characteristics and attributes of a learning culture are identified. Finally, using case study research findings of a public sector construction organisation operating in Sri Lanka, an approach is presented in this chapter on how to identify present culture of the organisation and change it to a learning culture.