Supporting shared decision-making and people's understanding of medicines: an exploration of the acceptability and comprehensibility of patient information.
Gibson Smith, Kathrine Lesley
Booth, Jill L.
Stewart, Derek C.
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GIBSON SMITH, K., BOOTH, J.L., STEWART, D., PFLEGER, S., MCIVER, L. and MACLURE, K. 2017. Supporting shared decision-making and people's understanding of medicines: an exploration of the acceptability and comprehensibility of patient information. Pharmacy practice [online], 15(4), article ID 1082. Available from: https://doi.org/10.18549/PharmPract.2017.04.1082
Background: Patient information may assist in promoting shared decision-making, however it is imperative that the information presented is comprehensible and acceptable to the target audience. Objective: This study sought to explore the acceptability and comprehensibility of the 'Medicines in Scotland: What's the right treatment for you?' factsheet to the general public. Methods: Qualitative semi-structured telephone interviews were conducted with members of the public. An interview schedule was developed to explore the acceptability and comprehensibility of the factsheet. Participants were recruited by a researcher who distributed information packs to attendees (n=70) of four community pharmacies. Interviews, (12-24 minutes duration), were audio recorded, transcribed verbatim and analysed using a framework approach. Results: Nineteen participants returned a consent form (27.1%), twelve were interviewed. Six themes were identified: formatting of the factsheet and interpretation; prior health knowledge and the factsheet; information contained in the factsheet; impact of the factsheet on behaviour; uses for the factsheet; and revisions to the factsheet. Conclusions: The factsheet was generally perceived as helpful and comprehensive. It was highlighted that reading the leaflet may generate new knowledge and may have a positive impact on behaviour.