The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots information literacy way-findings practices.
Burnett, Simon M.
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MARTZOUKOU, K. and BURNETT, S. 2017. The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots information literacy way-findings practices. Presented at the Information, interactions and impact conference (i3 2017), 27-30 June 2017, Aberdeen, UK.
The aim of this study was to examine the information related experiences and information literacy practices of Syrian new Scots during their resettlement and integration. The objectives were: 1) To explore Syrian new Scots' 'ways of knowing' for addressing critical social inclusion needs (e.g. housing, welfare, education, benefits, employability, rights and entitlements). This may involve interaction with people, tools and processes within their new socio-cultural setting. 2) To examine the barriers (e.g. English language, socio-cultural differences) and enablers (local community support, new technologies and media) they encounter in the process of addressing their key information needs. 3) To investigate how Syrian new Scots could be supported to adapt to their local communites, feel a sense of belongingness and successfully establish their identity into the Scottish society. The metodology used was interview with 3 Refugee Resettlement Officers, 6 focus groups of 38 Syrian refugees in one urban and two rural areas.