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dc.contributor.authorCleverley, Paul Hugh
dc.contributor.authorBurnett, Simon M.
dc.date.accessioned2019-06-06T11:24:11Z
dc.date.available2019-06-06T11:24:11Z
dc.identifier.citationCLEVERLEY, P.H. and BURNETT, S. [2019]. Enterprise search: a state of the art. Business information review [online], (accepted).en
dc.identifier.issn0266-3821en
dc.identifier.issn1741-6450en
dc.identifier.urihttp://hdl.handle.net/10059/3474
dc.description.abstractEnterprise search is changing. The explosion of information within organizations, technological advances and availability of free OpenSource machine learning libraries offer many possibilities. Eighteen informants from practice, academia, search technology vendors and large organizations (Oil & Gas, Governments, Pharmaceuticals, Aerospace and Retail) were interviewed to assess challenges and future directions. The findings confirmed the existence of the ‘Google Habitus’, technology propaganda and a need to transcend disciplines for a Systems thinking approach toward enterprise search. This encompasses information management, user search literacy, governance, learning feedback loops as well as technology. A novel four-level model for enterprise search use cases is presented, covering search as a utility, search as an answer machine, search task apps and a discovery engine. This could be used to reframe enterprise search perceptions, expanding possibilities and improving business outcomes.en
dc.description.sponsorshipRGU Internal Funding.en
dc.language.isoengen
dc.publisherSageen
dc.rightshttps://creativecommons.org/licenses/by-nc/4.0en
dc.rightsAttribution-NonCommercial 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/*
dc.subjectEnterprise search and discoveryen
dc.subjectCognitive searchen
dc.subjectInsight enginesen
dc.subjectInformation managementen
dc.subjectInformation literacyen
dc.titleEnterprise search: a state of the art.en
dc.typeJournal articlesen
dcterms.dateAccepted2019-04-29en
refterms.accessExceptionNAen
refterms.dateDeposit2019-06-06en
refterms.dateFCA2019-06-06en
refterms.dateFCD2019-06-06en
refterms.dateFreeToDownload2019-06-06en
refterms.dateFreeToRead2019-06-06en
refterms.dateToSearch2019-06-06en
refterms.depositExceptionNAen
refterms.panelCen
refterms.technicalExceptionNAen
refterms.versionAMen
rioxxterms.typeJournal Article/Reviewen
rioxxterms.versionAMen


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