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An investigation into contemporary hotel general managers behaviour and activity in the context of private, franchise and chain ownership/business models.
(Robert Gordon University, 2017-04-01)
Since the early 1990s, the rapid growth of international hotel chains and its effects on managerial work have drawn the attention of researchers (Gilbert & Guerrier, 1997 and Ladkin & Juwaheer 2000). There is a current ...